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Contact Us

Contact Us

Have a question or concern? Contact us through the form below. Our customer service team is made up of fountain pen enthusiasts, gel pen lovers, artists, planners, lefties, and more–all united in our passion for stationery. We've spent hours testing, inspecting, and just plain enjoying the items we carry. We're always happy to help with any issues, as well as recommend items and share tips and tricks.
Orders
How do I track my order?
How do I edit/cancel my order?
How do I return my order?
Products
When will a product be restocked?
Other
Please check our FAQ (frequently asked questions) as your question may be answered there.
We respond to all inquiries within 1 business day. Please note that weekends and holidays are not business days.
Mailing Address
Jet Pens
2050 Gateway Pl Ste 100, Box 184
San Jose
California
95110
United States
Email Address