How do I track my order? You should have received an email when your order was shipped with a tracking number to track your order.
If you did not receive an email confirmation that your order was shipped, visit the following link if you have a JetPens account to track your order online:
https://www.jetpens.com/account/viewOrders
If you placed your order as a guest, click on the link in the order confirmation email that was sent to you when you placed your order to track your order online. How do I edit/cancel my order? An order cannot be edited once it has been placed. However, up to 1 hour before an order is packaged, you may self-cancel your order and place a new order at your convenience.
If you have a JetPens account, visit the following link to cancel your order:
https://www.jetpens.com/account/viewOrders
If you placed your order as a guest, click on the link in the order confirmation email that was sent to you when you placed your order to cancel your order. How do I return my order? If you have a JetPens account, visit the following link to return your order:
https://www.jetpens.com/account/viewOrders
If you placed your order as a guest, click on the link in the order confirmation email that was sent to you when you placed your order to return your order. |
